OSP Registration

OSP Registration

Registration under Other Service Providers (OSP) category As per New Telecom Policy (NTP) 1999, Other Service Providers (OSP), such as tele-banking, tele-medicine, tele-trading, e-commerce etc will be allowed to operate by using infrastructure provided by various access providers for non-telecom services. The Telecom Commission in May 1999, accorded in principle approval for registration of Call Centers, both International and Domestic, in the country under the above category. Later, services like Network Operation Centers and Vehicle Tracking Systems, were also added to this category.


As per the Terms and Conditions formulated by the Telecom Commission in February 2000, these application Service Providers could take telecom resources from authorized Telecom Service Providers only and may not infringe upon the jurisdiction of other authorized Telecom Service Providers and they will not provide switched telephony. From its inception, over 2500 cases have been registered under OSP category till date. These companies should meet the revised terms and conditions of OSP registration. Registration of OSPs and Telemarketers is done by the respective Telecom Enforcement, Resource and Monitoring (TERM) Cells (formerly known as VTM Cells) as per location of the OSP/Telemarketing Centre.

The Access Service Providers must ensure that the customers have valid registration papers from the OSP Cell of DoT before providing them with the telecom resources. Action will be taken against Access Service providers who do not adhere to the above requirement.

BIS is involved in various activities as given below:


To obtain a OSP Registration in India, it is mandatory for the entity to be a Private Limited Company. Therefore, Entrepreneurs having plans for starting a call center or BPO or e-commerce or other IT Enabled Services must incorporate a Private Limited Company. The following are the documents necessary for OSP Registration in addition to the application in the prescribed format:

Certificate of Incorporation of Private Limited Company

Memorandum of Association (MOA) and Articles of Association (AOA)

Board of Resolution or Power of Attorney authorizing the authorized signatory

Name of Business and Activities Proposed

List of Directors

List of Directors

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